Client Success Analyst
Job Description
Finery Markets Limited na neman Client Success Analyst domin shiga team Ιinsu.
Wannan aikin yana haΙa customer support da technical support domin
tabbatar da cewa clients suna samun kyakkyawan experience yayin amfani da APIs
da sauran kayayyakin kamfanin.
Babban ayyukan aikin sun haΙa da:
β’ Amsa tambayoyin clients da warware matsalolinsu cikin sauri
β’ Taimakawa wajen API integration da implementation
β’ Yin aiki tare da engineering team wajen gano da gyara technical issues
β’ Fahimtar bukatun trading na clients domin samar da mafi kyawun solutions
β’ Taimakawa wajen inganta products da user experience
β’ Yin aiki tare da product, support, da engineering teams
Kamfanin yana aiki a bangaren institutional fintech infrastructure
ga banks, brokers, custodians, da crypto exchanges.
Requirements
β’ Digiri a Information Systems, Management, ko makamancin haka
β’ Akalla shekaru 2 na experience a client success ko technical support
β’ Fahimtar API protocols kamar REST, WebSocket, da FIX
β’ Kyakkyawan problem-solving skills
β’ Iya bayyana technical concepts ga mutanen da ba technical ba
β’ Kwarewa a Turanci sosai
β’ Karin harsuna kamar Mandarin ko Portuguese zai zama Ζari
β’ Shaβawa ko fahimta a cryptocurrency, blockchain, ko fintech zai zama babban anfani
How to Apply
Domin neman aikin, aika application Ιinka da resume/CV
ta official application channel na kamfanin.
A tabbata ka haΙa experience Ιinka a customer support,
technical support, ko API integration.
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Job Intelligence
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Posted onMay 25, 2026
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Salary PackageUSD Competitive - Negotiable
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Industry / CategoryClient Success / Technical Support / Fintech
